Thorfortune account terms for payments, bonuses and verification
These terms govern account registration, access, payments, promotions, verification and play with Thorfortune. The core duties are straightforward: provide true and current account information, protect login details, use an owned payment method and follow the conditions attached to each promotion and transaction.
- One account is allowed per person, household, IP address and computer.
- Deposits and withdrawals use payment methods connected to the account holder.
- No cashout is processed before the account is fully verified.
- Bonus abuse can cancel the bonus and associated winnings.
Changes to these terms
We may amend the terms and supplement a promotion with conditions specific to that offer. The current wording governs actions taken after it comes into effect. Players should read the relevant terms before a deposit, promotion claim or withdrawal because the applicable rule belongs to that account event.
External services
Payment providers
Card, e-wallet, bank and cryptocurrency services take part in moving funds. Their own processing can sit beside our rules. An intermediary bank, for example, may charge up to €16, while Thorfortune does not charge a deposit fee.
Linked services
An external service controls its own operation and terms. Using it does not remove the player’s duties under the Thorfortune account, including payment ownership, accurate information and secure credentials.
Player duties
Players must provide true, complete and current information, keep login details confidential, maintain only the permitted single account and use their own payment method. Deposits need confirmation before withdrawal. A crypto deposit must meet the displayed minimum because a sub-minimum transfer cannot be processed or returned.
Promotion use must follow the applicable activation, turnover and contribution conditions. Attempts classed as bonus abuse can result in cancellation of the bonus and associated winnings.
Scope of the terms
Account and access
The terms cover registration by email or Google, email confirmation, password security, account accuracy and the recommended use of two-factor authentication. SSL encryption is used for transaction security, while players remain responsible for protecting their login details.
Payments and promotions
The terms cover deposit confirmation, same-method withdrawals, verification before cashout and the conditions attached to bonuses. A promotion may have its own window, wagering base, contribution rates and maximum-win multiplier.
Account and support rules
One-account limit
Only one account is permitted per person, household, IP address and computer. Account information must remain true and current throughout use.
Verification and cashout
Document verification is requested at the first withdrawal. It may include identity, recent address and payment-method evidence, as well as a video check or phone call. No cashout proceeds before full verification.
Support
Live chat and email support operate around the clock. Support can examine account, bonus, payment and verification questions, but the player must provide enough context to identify the relevant event without disclosing login credentials.
Limits of responsibility
Game outcomes
Gambling involves the risk of loss, and a stake does not promise a return. Bonus percentages, cashback and rakeback describe promotional mechanics rather than guaranteed winnings. Players decide whether and how much to stake within their own limits.
Processing stages
Operator processing can take up to three business days, and bank transfers may take up to five additional days. Verification may take up to 48 hours. Each stage has its own role, and a later provider’s timing is separate from Thorfortune processing.
Account conduct
We apply the account, payment and promotion rules to the information and activity connected to the account. A player remains responsible for accurate details, secure credentials, owned payment methods and compliance with the applicable offer conditions.